Terms and Conditions

Welcome to ShipNest India!

These terms and conditions outline the rules and regulations for the use of ShipNest India's Website, located at https://shipnestindia.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use ShipNest India if you do not agree to take all of the terms and conditions stated on this page.

Legal Compliance:

ShipNest India complies with all applicable local and international laws and regulations concerning the shipment of goods. Customers are responsible for ensuring that their packages and the contents comply with both Indian and destination country’s laws.

ShipNest India reserves the right to refuse or terminate services for shipments containing prohibited or restricted items or violating legal guidelines.

Prohibited and Restricted Items:

The following items are prohibited and will not be shipped under any circumstances:

• Narcotics, drugs, and controlled substances

• Weapons, firearms, ammunition, and explosives

• Counterfeit goods, pirated items, or intellectual property violations

• Hazardous or toxic materials, including chemicals, asbestos, and batteries (where restricted)

• Perishable food items, unless special arrangements are made

• Live animals, plants, or biological materials

• Pornographic or obscene materials

• Any item prohibited by the origin or destination country’s laws

Restricted items may require special documentation or approvals before shipment. ShipNest India reserves the right to request additional information or documentation.

Cookies:

Customers are responsible for accurately declaring the contents of their packages, including their value, weight, and dimensions. Customers must ensure proper packaging to prevent damage during transit. ShipNest India is not liable for damages caused by improper packaging. Any misdeclaration of package contents may result in fines, confiscation of goods, or legal consequences.

Payment and Fees:

ShipNest India accepts the following payment methods for services:

• International debit and credit cards (Visa, Mastercard, American Express)

• Net banking

• UPI

• PayPal

• Wallet payments (where applicable)

All fees, taxes, and duties must be paid before the shipment is processed unless otherwise agreed.

Customers are responsible for all customs duties, tariffs, and taxes levied in the destination country.

Shipping, Delivery and Tracking:

ShipNest India provides estimated delivery timelines (e.g., 3-6 working days for international deliveries). These estimates are not guaranteed and may vary due to customs delays, weather, or other unforeseen circumstances.

All shipments will be provided with a unique tracking number for real-time updates. Customers must ensure the accuracy of delivery addresses. ShipNest India is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Customs Clearance:

ShipNest India assists with customs clearance to streamline the shipping process. Customs officials may inspect packages at their discretion, and delays caused by such inspections are beyond ShipNest India's control.

ShipNest India is not responsible for confiscation or destruction of goods by customs authorities due to non-compliance with legal or regulatory requirements.

Liability and Insurance:

ShipNest India is not liable for damages, delays, or losses caused by:

• Acts of God, natural disasters, or extreme weather conditions

• Customs seizures or regulatory actions

• Delays caused by the customer’s failure to provide accurate information

• Improper packaging by the customer

Customers may choose to purchase insurance for their packages to cover damages or loss during transit.

Refund and Cancellation Policy:

Refunds will only be processed for service failures caused by ShipNest India or its courier partners. Refunds will not be issued for delays caused by customs inspections, incorrect customer information, or force majeure events. Shipments canceled after dispatch will not be eligible for a refund.

Service Modifications:

ShipNest India reserves the right to modify, suspend, or discontinue any service without prior notice. Any changes to the terms and conditions will be updated on the ShipNest India website, and continued use of services constitutes acceptance of the updated terms.

Privacy Policy:

ShipNest India is committed to protecting customer privacy and adheres to strict data protection policies. Personal information provided during transactions will only be used for processing shipments and will not be shared with third parties without consent.

Cookies:

The website uses cookies to help personalize your online experience. By accessing ShipNest India, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, ShipNest India and/or its licensors own the intellectual property rights for all material on ShipNest India. All intellectual property rights are reserved. You may access this from ShipNest India for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from ShipNest India

• Sell, rent, or sub-license material from ShipNest India

• Reproduce, duplicate or copy material from ShipNest India

• Redistribute content from ShipNest India

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. ShipNest India does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of ShipNest India, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, ShipNest India shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

ShipNest India reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

Contact Information:

For any queries or concerns, please contact our customer support team:

• Email: support@shipnestindia.com

• Phone: +91-9108557879